Shipping Policy

Thank you for shopping with Makeupapp.in! We strive to deliver your orders in a timely and secure manner. Please review our shipping policy to better understand how we process your orders, shipping methods, costs, and delivery timelines.

1. Order Processing Time

All orders are processed and shipped within 2-3 business days (excluding weekends and holidays). Orders placed on holidays or weekends will be processed on the next business day.

Once your order is placed, you will receive an order confirmation email. After your order is shipped, you will receive a shipping confirmation email with tracking details (if applicable).

2. Shipping Methods

We offer a variety of shipping options based on the size and weight of your order, as well as your delivery location. We currently offer the following shipping methods:

• Standard Shipping: Estimated delivery within 5-7 business days.
• Express Shipping: Estimated delivery within 2-3 business days.
• Same-Day Delivery: Available for select products and locations (typically in major cities).

Delivery times may vary based on your location, product availability, and other factors beyond our control.

3. Shipping Costs

Shipping costs are calculated based on the delivery address, shipping method, and size of the order. You can view the shipping cost for your order at checkout before you complete your purchase.

We offer free standard shipping for orders over ₹[Insert Amount] within India.

4. International Shipping

Currently, Makeupapp.in only ships to locations within India. We do not offer international shipping at this time. If we expand our shipping regions in the future, we will update this policy accordingly.

5. Tracking Your Order

Once your order is dispatched, we will send you an email with tracking details (if available) to allow you to monitor the status of your shipment. You can track your order by following the link provided in the shipping confirmation email.

6. Delivery Issues

We work with trusted delivery partners to ensure your package arrives safely. However, we are not responsible for:

• Delays caused by third-party couriers.
• Issues with delivery caused by incorrect or incomplete address information provided at checkout.

If you encounter any problems with the delivery of your order (e.g., delays, lost packages, or damaged goods), please contact our customer service team at contact@makeupapp.in as soon as possible, and we will assist you in resolving the issue.

7. Order Modifications and Cancellations

Once an order is placed, we begin processing it as quickly as possible. If you need to modify or cancel your order, please contact us at contact@makeupapp.in within 24 hours of placing the order. We will make every effort to accommodate changes or cancellations, but once the order has been shipped, it cannot be modified or canceled.

8. Address Errors and Returns

Please ensure that the shipping address you provide at checkout is correct and complete. Makeupapp.in is not responsible for any delays or non-delivery caused by incorrect or incomplete address information.

If a package is returned to us due to an incorrect address, we will contact you to arrange for reshipment. Additional shipping fees may apply.

9. Damaged or Missing Items

In the unlikely event that your order arrives damaged or is missing items, please contact us within 48 hours of receiving your package. You will need to provide:

• Your order number
• Photographs of the damaged item(s)
• Description of the issue

We will review your claim and offer you a resolution, which may include a replacement or refund.

10. Delayed Deliveries

While we make every effort to ensure timely delivery, there may be circumstances beyond our control that result in delays. These can include weather conditions, natural disasters, or logistical issues with delivery partners. If your order has been delayed, please contact us, and we will work with our delivery partners to provide you with an update.

11. Shipping Restrictions

Please note the following:

• We do not ship to P.O. boxes.
• Some locations may have shipping restrictions, which may affect delivery times or product availability.
• Certain items (such as cosmetics with restrictions on shipping or hazardous materials) may not be available for shipping to all locations.

12. Customer Service

If you have any questions or concerns about your order, shipping methods, or delivery status, please reach out to our customer support team:

• Email: contact@makeupapp.in
• Phone: 8210118123
• Address: Bangalore